Klant & Docent Meetings
Alle verslagen van meetings met de opdrachtgever, stakeholders en projectdocenten. Dit document documenteert feedback, requirements, voortgang afstemming en ondersteuning gedurende het project.
📊 Overview
Dit document documenteert:
- 🤝 Biweekse klant synchronisaties
- 👨🏫 Docent begeleiding & feedback
- 📋 Feedback verwerking & actiepunten
- 🎯 Requirements validatie
- 📊 Project voortgang updates
- 📢 Demo presentaties
Klant Meetings
December 2025
Meeting: 18 December - Finale Validatie & Deployment
- Deelnemers: Klant, Product Manager, Tech Lead
- Duur: 60 minuten
- Status: ✅ Afgerond
- Doelstellingen:
- Finale product validatie
- Deployment readiness check
- Go-live procedures bespreken
- Agenda:
- Live product demo van alle features
- Performance & stability review
- Security checklist validation
- Data migration planning
- Support & SLA afstemming
- Besproken Features:
- ✅ Admin Portal - Alle features working
- ✅ User Dashboard - Complete & responsive
- ✅ Data Management - Bulk operations tested
- ✅ Reporting - Real-time updates confirmed
- ✅ API Integration - Third-party connectors ready
- Feedback:
- Zeer tevreden over kwaliteit en performance
- UI/UX ontvangen positief
- Requested minor styling adjustments (3 items)
- Actiepunten:
- [ ] Styling adjustments implementeren
- [ ] Load testing op production load runnen
- [ ] Disaster recovery procedures finaliseren
- [ ] Team training materiaal voorbereiden
- Volgende Stap: Go-live planning voor januari 2026
November 2025
Meeting: 19 November - Feature Evaluatie & Feedback
- Deelnemers: Klant, 2x stakeholders, Product Manager
- Duur: 45 minuten
- Status: ✅ Afgerond
- Doelstellingen:
- User feedback verzamelen op implementatie
- Feature prioriteiten voor volgende sprint afstemmen
- Data validation feedback ontvangen
- Demo Onderdelen:
- ✅ User dashboard improvements
- ✅ New filter functionality
- ✅ Export to CSV feature
- ✅ Mobile responsive design
- Feedback Ontvangen:
- Positief: "Dashboard navigation is intuitive"
- Suggestie: "Can we add dark mode?"
- Issue: "Export formatting needs adjustment"
- Request: "Add more granular permission levels"
- Requirements Update:
- Dark mode → Added to backlog (Sprint 5)
- Permission system → Design phase
- Export formatting → Quick fix planned
- Actiepunten:
- [ ] Dark mode component library setup
- [ ] Permission system architecture
- [ ] Export formatting template fix
- Volgende Meeting: 2 december (bi-weekly sync)
Meeting: 4 November - Sprint Planning Afstemming
- Deelnemers: Klant, Product Owner
- Duur: 30 minuten
- Status: ✅ Afgerond
- Doelstellingen:
- Sprint 4 scope validatie
- Prioritering nog openstaande features
- Resource planning
- Sprint 4 Voortgang:
- 85% features already in production
- 6 features in final testing
- 2 complex features still in development
- Prioriteit Decisions:
- 🔴 High: Permission system refinement
- 🟡 Medium: Dark mode support
- 🟢 Low: Analytics enhancements
- Blockades:
- Database migration complexity → extra time needed
- Third-party API rate limiting → cache strategy implemented
- Actiepunten:
- [ ] Database migration test plan
- [ ] Rate limit documentation
- [ ] Performance baseline reporting
Oktober 2025
Meeting: 24 October - Mid-Sprint Feature Review
- Deelnemers: Klant, 1x stakeholder, Tech Lead
- Duur: 60 minuten
- Status: ✅ Afgerond
- Doelstellingen:
- Mid-project progress validation
- Feature scope confirmation
- Technical feasibility discussion
- Demoed Features:
- ✅ Core admin portal functions
- ✅ User authentication system
- ✅ Basic reporting dashboard
- ✅ Data import functionality
- Feedback:
- Architecture is solid, can scale
- Performance looks good
- UI needs some refinements
- Approval: Proceed as planned
- Actiepunten:
- [ ] UI/UX refinements list
- [ ] Scalability testing plan
Meeting: 8 October - Eerste Feature Demo
- Deelnemers: Klant, 2x stakeholders, Product Manager
- Duur: 45 minuten
- Status: ✅ Afgerond
- Doelstellingen:
- Eerste feature showcase
- Initial feedback round
- Requirements clarification
- Demoed Features:
- ✅ Landing page & authentication
- ✅ Admin dashboard prototype
- ✅ Basic data visualization
- ✅ User role system
- Feedback:
- "Impressed with initial implementation"
- "Architecture looks solid"
- "Needs more features in admin portal"
- "UI color scheme is good"
- Requirements Clarifications:
- Filter options in admin portal
- Export functionality needed
- Mobile responsiveness mandatory
- Role-based access control
- Actiepunten:
- [ ] Mobile responsiveness implementation
- [ ] Filter system design
- [ ] Export functionality spec
Docent Meetings
November 2025
Meeting: 26 November - Project Review & Begeleiding
- Begeleider: Docent team
- Duur: 45 minuten
- Status: ✅ Afgerond
- Besproken Onderwerpen:
- Projectvoortgang & timeline
- Teamdynamica & samenwerking
- Technische implementatie review
- Documentatie kwaliteit
- Proces & agile practices
- Feedback van Docenten:
- ✅ Excellente teamwork en communicatie
- ✅ Architecture decisions well-documented
- ✅ Good use of agile practices
- ⚠️ Documentatie zou dieper kunnen (accepté)
- ✅ Performance & scalability aanwezig
- Verbeterpunten:
- Meer focus op edge cases
- Uitgebreidere error handling
- Security testing earlier in process
- Actiepunten:
- [ ] Edge case testing plan
- [ ] Security testing integration
- [ ] Documentation depth increase
Oktober 2025
Meeting: 8 Oktober - Project Start Begeleiding
- Begeleider: Docent team
- Duur: 30 minuten
- Status: ✅ Afgerond
- Besproken Onderwerpen:
- Project scope & requirements
- Team roles & responsibilities
- Technical approach & architecture
- Timeline & deliverables
- Agile process setup
- Documentation expectations
- Feedback:
- Requirements zijn duidelijk en achievable
- Timeline is realistisch
- Team composition is goed
- Technical approach is sound
- Guidance:
- Maintain detailed documentation
- Regular retrospectives
- Focus on testing & quality
- Keep stakeholders informed
- Actiepunten:
- [ ] Architecture document creation
- [ ] Test strategy definition
- [ ] Communication plan setup
Feedback Management Process
Feedback Types & Handling
| Type | Urgentie | Handling | Timeline |
|---|---|---|---|
| 🔴 Critical Bug | High | Fix immediately | 24-48 uur |
| 🟡 Feature Request | Medium | Add to backlog | Next sprint |
| 🟢 UI/UX Improvement | Low | Design review | When capacity |
| 💡 Enhancement | Low | Backlog | Future sprint |
Feedback Tracking
Alle feedback wordt opgeslagen in:
- Requirements Tracker: Backlog & prioritization
- Bug System: Issue tracking & fixing
- Feature Log: Future enhancements
Klant Action Items Status
Completed
- ✅ Mobile responsiveness fully implemented
- ✅ Filter functionality added
- ✅ Export to CSV feature released
- ✅ Role-based access control complete
- ✅ Performance optimization done
- ✅ Security audit passed
In Progress
- 🔄 Dark mode implementation (Sprint 5)
- 🔄 Permission system refinement
- 🔄 Analytics enhancements
Planned
- 📋 Advanced reporting features
- 📋 API extensions
- 📋 Mobile app integration
Key Metrics & Satisfaction
Customer Satisfaction
- Overall: ⭐⭐⭐⭐⭐ (5/5)
- Feature Completeness: 95%
- Quality: Excellent
- Timeline: On schedule
- Communication: Very good
Response Times
- Critical Issues: Avg 4 hours
- Feature Requests: Within 48 hours
- General Inquiries: Within 24 hours
Deployment History
| Release | Datum | Features | Status |
|---|---|---|---|
| v1.0 Beta | Nov 15, 2025 | Core features | ✅ |
| v1.1 | Dec 1, 2025 | Admin improvements | ✅ |
| v1.2 | Dec 15, 2025 | Performance tuning | ✅ |
| v1.3 (Live) | Jan 14, 2026 | Final release | ✅ |
Communication Protocol
Regular Sync Schedule
- Bi-weekly: Wednesdays 14:00 (1 hour)
- On-demand: Within 24 hour response time
- Email: Non-urgent communication
- Call: Urgent issues only
Escalation Path
- Product Manager (normal issues)
- Technical Lead (technical issues)
- Project Director (critical/escalations)
Meeting Prep
- Agenda shared 24 hours before
- Demo environment ready
- All team members prepared
- Notes taken & distributed
Resources & Documentation
Available Materials
- 📊 All presentation slides & demo recordings
- 📋 Meeting minutes & action logs
- 📧 Email correspondence archive
- 🎓 Training materials for users
- 📖 User documentation & FAQs
Support Post-Launch
- 📞 Dedicated support contact
- 🎫 Ticketing system for issues
- 📚 Knowledge base access
- 🎓 User training sessions
- 🔧 Technical support SLA
Next Possible Steps (Post-Launch)
Month 1 (January-February 2026)
- Daily monitoring & support
- User feedback collection
- Performance tracking
- Issue resolution
Month 2-3 (February-March 2026)
- Feature feedback analysis
- Enhancement planning
- Training completion
- Process refinement
Month 4+ (April 2026+)
- Roadmap planning
- Advanced features discussion
- Long-term support agreement
- Scaling considerations